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Emergency plumbing, 24/7

Burst pipe, sewage backup, flooding water heater. Call now, stop the water, and we will get a technician moving.

If you smell gas, leave the house first and call 911 or your gas utility from outside. Then call us once it is safe.
While you wait for us

Five things to do right now

  1. Stop the waterClose the main shutoff valve, or the fixture shutoff under the sink or behind the toilet.
  2. Cut the power if water is near outletsOnly if you can reach the breaker safely and without standing in water.
  3. Open the faucetsOn a burst line, opening a faucet at the lowest point can help drain the system.
  4. Move valuables and lift rugsProtect what you can while the water is controlled.
  5. Call (949) 352-4417Tell us what you see. We will tell you what else to do and send a technician.
Know the difference

Emergency or can it wait?

Call right now

  • A burst or leaking pipe you cannot stop
  • Sewage backing up into the house
  • No water at all
  • A water heater that is flooding
  • Any gas smell (leave first)

Can be scheduled

  • A slow drain with no backup
  • A dripping faucet
  • A running toilet
  • A water heater that is just lukewarm

Not sure? Call anyway. We will help you decide.

What happens next

From phone call to dry floor

  • A person answers and asks the right questions
  • Same-day emergency work arranged on the first call
  • Our technician stops the damage first, then explains the permanent fix
  • Price and options explained before extra work begins
  • No night or weekend surcharge, ever
24/7phones answered
$0night or weekend surcharge
4.9on Google, 1,700+ reviews
#1076015CSLB license
Customers say

They came right away

★★★★★Great service experience..Timely call back. Arranged same-day emergency work.Jerry, Google review
★★★★★they came right away and Austin fix the problem they did an amazing jobElenita, Google review
★★★★★They were on time, very polite, and got the dirty job done!Nate, Google review

Review text is quoted exactly as written on Google. Ratings and review counts change daily. 4.9 on Google, 1,700+ reviews. These reviews are not specific to this service.

Questions

Emergency plumbing FAQ

Are you really available 24/7?

Yes. Call (949) 352-4417 any hour, any day, and we arrange same-day emergency work. Customers regularly mention the timely call back in their reviews.

Do you charge extra for nights, weekends and holidays?

No. There is no night or weekend surcharge.

Where is the main water shutoff?

In many homes it is at the front of the house near the street side, at the water meter, or on a wall in the garage. Turn the handle clockwise to close it. If you cannot find it, call and we can walk you through it.

Should I try to fix a burst pipe myself?

Stop the water first, then call. A temporary repair can hide damage inside a wall, and permanent repair should be done properly.

What counts as a plumbing emergency?

A burst or leaking pipe you cannot stop, a sewage backup, no water at all, a flooding water heater, or any smell of gas. If it can wait until tomorrow without damage, we can schedule it, but if you are unsure, call.

Get help

Emergency? Call.

(949) 352-4417

Open 24/7, including nights and weekends, with no after-hours surcharge. Not an emergency? Send the form and we will call you back.

  • 23342 Madero Rd, Suite F, Mission Viejo, CA 92691
  • California Contractor License #1076015

Request service

Tell us what is going on. We will call you back. Emergency? Call (949) 352-4417 instead.

Demo form only. On the live site this sends the lead to Drain Town Rooter by text and email and shows up on the lead dashboard.
Call nowRequest service